Meet the Pro:
Name: Christine Perkett
Title: CEO and Founder
Company: PerkettPR
It’s Business Time:
How long have you been in public relations?
16 years
Client Base Includes:
We work with both start ups and established companies worldwide − crossing technology, healthcare, higher education, consumer, and lifestyle industries.
Area(s) of Expertise:
Technology products and services, telco, security, CRM, healthcare services and products, location-based services, online communities, and sales and marketing software
What are some common mistakes you made as a younger PR professional, and how do you suggest people avoid them?
I am lucky that I didn’t make any huge mistakes that are memorable. I’d say the biggest mistake in general was not speaking up or pushing back. This includes pushing back on managers when I knew we were going about something the wrong way. I’d see managers “yes’ing” the client to death and putting us in position of failure − either to not please the client or to not please the media, for example. It also includes pushing back on media − when a reporter gets aggressive or angry about not getting an exclusive, for example. PR executives need thick skin − and we can’t be “yes men,” we have to be strategic and that means pushing back on a client who hired us for our expertise or a reporter who’s asking for something we can’t deliver.
I’d advise younger PR professionals to learn early how to find their own voice and use it − wisely, of course, which means offering an alternative solution or better idea when you do speak up. Don’t be afraid to make suggestions − I love suggestions that are for the greater good.
What suggestions do you have to make and maintain positive relationships in the work environment, with the media, or within the industry as a whole?
Give back and recognize people − I think that’s the theme today. I see so much more of it in social networks. I joke around that I’m closer than ever to industry colleagues − my “frenemies” − but it’s a great thing because we’re learning from each other as we share insights, advice, and accomplishments. Not so much failures − no one seems to want to share those (laughs). By giving back I mean, congratulate your colleagues (in your company and your industry), read/comment/share reporters’ articles all the time − not just when you want to pitch them, and get to know people. Ask about them, comment on what they’re doing − pay attention to others and let them know they matter to you. Celebrate others. It’s not hard − but it makes a big difference.
What is your favorite part of your job?
Rewarding employees − especially when it’s unexpected − who truly deserve it (internally); hearing genuine happiness from clients when, together, we succeed (externally)… And having clients come back to us time and time again because clearly, they believe in our work. That’s an awesome feeling.
Up Close and Personal:
Home state: I grew up in Illinois, Wyoming, and Michigan. I left college for a while and moved to Connecticut. The longest place I’ve ever lived is Massachusetts, so I guess it depends on your definition of “home.”
College: Ferris State University − Big Rapids, MI
Favorite thing(s) to do when not at the office:
Get out on the ocean on our boat
What’s the last book you read?
I just re-read “Competing on the Edge: Strategy as Structured Chaos” − it deals with managing amidst high velocity change, which I think the PR industry is facing right now
If you could travel anywhere, where would go you, and why?
I’d like to escape to Bora Bora and stay in one of those glass-bottom huts - with no phone, no laptop. Just my husband.
As a child, what did you want to be when you grew up?
A fashion designer
If you were to describe yourself as an ice-cream flavor, what flavor would you be and why?
Ben & Jerry’s “Everything but the…” because it’s got a lot going on, and so do I
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